How We Work

Change from the
inside out.

Most transformation work focuses on what needs to change: the strategy, structure, technology and plan. We work on that, and the people who have to make it happen.

Explore our approach ↓
THE BUSINESS

Strategy · Structure · Technology · Roadmap

×
THE PEOPLE

Beliefs · Behaviours · Relationships · Ways of working

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AMBITION UNLOCKED
01 / THE WHOLE SYSTEM

Plans do not
change organisations.
People do.

Change happens when people understand where you're going, what it means for them and what they need to do differently.

We get leaders clear on the ambition, the choices it requires and how the organisation needs to work differently to deliver it.

You can redraw the structure but the same behaviour persists. We work on both.
02 / HOW CHANGE REALLY HAPPENS

See clearly. Speak openly. Adapt quickly. Seek new perspectives.

01 / CLARITY

Can people see where we're going?

Get clear on the ambition, challenge the assumptions getting in the way and make sure people understand what it means for them.

02 / TRUST

Can people say what they really think?

Surface the concerns, tensions and conversations that are otherwise happening outside the room.

03 / RESILIENCE

What happens when things get difficult?

Recognise the patterns people and teams fall back into under pressure, and build better ways of responding.

04 / PERSPECTIVE

What do we know that the data alone can't tell us?

Use experience, instinct and human judgement alongside the information in front of you.

03 / THE SCIENCE OF CHANGE

Change takes practice.

Lasting change happens when people have the opportunity to work differently, practise it and keep reinforcing what works.

Our work draws on neuroscience, motivation and behaviour change to create the conditions that help new ways of working embed. It is grounded in the three values at the heart of DARE: Autonomy, Mastery and Connection.

01

AUTONOMY (Ownership)

People need enough ownership to shape the work, not simply have change done to them.

02

MASTERY (Growth)

People need the opportunity to use their strengths, develop and know they are making a difference.

03

CONNECTION

People need to understand what they are part of, why it matters, and how their contribution makes a difference.

Sophie leading a workshop on the human patterns beneath change
HUMAN CHANGE, MADE PRACTICAL
“Sophie shared practical strategies to recognise, manage, and even work with these feelings to move forward with confidence... Sophie’s masterclass helped normalise those experiences.”
Niluka KavanaghGlobal Keynote Speaker and Founder · Previous workshop participant
04 / FROM STRATEGY TO EVERYDAY WORK

From a slide deck to the way work actually happens.

Strategy becomes real through what people do every day. We work with leadership teams to turn the ambition into clear choices, priorities, decisions, conversations and everyday practices that move the organisation towards where it wants to go.

01DECISIONS

Make choices that move the organisation in the direction it has agreed to go.

02PRIORITIES

Focus time, energy and resources on what will move the wider ambition forward. Be clear about what to stop, defer or say no to.

03CONVERSATIONS

Have the conversations that need to happen, particularly the difficult ones that are easy to avoid.

04WAYS OF WORKING

Practise new ways of working until different behaviours become part of how the team operates every day.

05ACCOUNTABILITY

Be clear on who owns what, follow through on commitments and act when things start to drift.

06MEASURES

Use evidence to understand what is changing, what is working and where attention is still needed.

SYSTEMS AND BEHAVIOUR, CHANGING TOGETHER
“In just one week I could look back and see how we’d really improved, both in the systems, processes and rhythms we’d put in place but also in the way we were engaging with each other in a way that removed egos from the conversation.”
Emma BoltonCEO, Community Ventures · Previous client work led by Nikki
Nikki in an engaged working conversation with a colleague
05 / THE PEOPLE ADVANTAGE

Technology should free people to do more of what people do best.

As technology takes on more of the routine, repetitive and data-heavy work, it creates space for people to focus on the things that need imagination, judgement, relationships and creativity.

Technology changes what’s possible.
People decide what happens next.
IMAGINE.PRIORITISE.BUILD RELATIONSHIPS.CREATE.GROW.
06 / THE RESULT

You can feel the difference and see it in the results.

The same issues stop repeating. Decisions get made. People leave meetings knowing what matters, what they own and what action is needed.

There is less friction, less wasted effort and more momentum. Milestones are met. Spend is better controlled. Progress is visible, and so is the value being created.

01ALIGNED LEADERSHIP

Leaders are pulling in the same direction, with fewer competing agendas and less time, energy and money lost to misalignment.

02CLEAR PRIORITIES

People know what matters most and what to stop, defer or say no to, so time, effort and money are not spread across too many things.

03CLEAR OWNERSHIP

People know their part, where they can act and what they are accountable for. Less duplication. Fewer gaps. Less waiting for someone else to decide.

04BETTER DECISIONS

The conversations that have been stuck reach a decision. Blockers are removed, milestones move and work gets done faster.

05BETTER WAYS OF WORKING

Teams respond differently when things change or get difficult. The same problems come up less often, rework reduces and more time goes into work that creates value.

06VISIBLE VALUE

Progress is connected to the outcomes that matter: revenue, growth, profit, cost, customer value or whatever the investment was intended to deliver.And the organisation is better equipped to keep adapting, delivering and growing long after we are gone.

Your ambition is only as powerful as your organisation’s ability to deliver it.

Build the organisation that can.

Bring your people, priorities and ambition together, and change how decisions are made, how work gets done and how value is created.

Start with the 45-Day Accelerator